Overriding Group Remote Monitor Settings

1. Overview
2. Document Revision History

Overview

There may be times when you have an agent computer that belongs to a group that consistently fails the monitor check and the monitor is configured exactly as it needs to be for all other members of the group. For example, you have a disk space monitor on the group and you want to be alerted when the disk space is less than 2048 MB; however, you are aware that one of the machines will always be less than 2048 MB, so you don't want to constantly get alerts on this one machine. Overriding the monitor settings will exclude that agent computer from triggering an alert when the disk space is less than 2048 MB. By using the override, you can then change this monitor for this particular agent computer to not alert or alert when the drive space is less 1024 MB.

Once you select the Override Settings checkbox, you can edit the monitor and the changes will remain without the group reverting it back. The monitor is still attached to the group, so if a computer is removed from the group, the monitor will also be removed from that computer, even if the Override Settings checkbox is selected. If, the Override Settings checkbox is deselected at a later date, the monitor will auto sync the next time the monitor syncs. With the Override Settings selected, you can change ANYTHING including the name of the monitor.

To override the monitor settings for one or more agent computers:

1. Open the agent computer (Expand Clients > Location and double-click on the agent).
2. Click on the Monitors tab.
   Figure 1: Monitors
   
3. Double-click on the monitor that you want to override for this agent.
   Figure 2: Monitor Configuration
   
4. In the lower left-hand side of this screen will show you what group created this monitor. Select the Override Settings checkbox to override the group settings.
5. You will be prompted to disable group sync. Click Yes to continue.
6. Make the necessary changes to the monitor (e.g., alerting method, configuration, etc.) and click Save. The changes you just made will remain without the group reverting it back and the group monitor will remain at its original configuration. Any changes made to the group monitor will not affect the changes for this agent.

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   NOTE: The monitor is still attached to the group, so if a computer is removed from the group, the monitor will also be removed from that computer, even if the Override Settings checkbox is selected. If, the Override Settings checkbox is deselected at a later date, the monitor will auto sync the next time the monitor syncs.

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Document Revision History